The proposed solution is designed to provide highly scalable and resilient solution for Reliance contact center of Telecommunications Company. The solution is based on Communication Server 1000 (CS100...
The Existing Systems included PR and DR EMC SAN Systems such as DMX 1000, DMX 3 and VMAX for Disk Storage, Enterprise Backup Systems (EMC Networker, EMC Data Domain and ADIC Scalar i2000 Tape Library)...
Company has a fully functional Data Center with 24/7/365 capabilities including IT System Hardware, UPS/Power Systems, AC Systems, Security etc.
The Solution is based on EMC SAN including DMX 1000, DMX3 for Disk Storage, EMC Legato Cluster Software for Automated Failovers and Redundancy, EMC Legato Backup Software for tape backups with ADIC as...
The solution is based on SUN T2000 Servers configured in Redundant mode with Sun Cluster Software, MySQL Database, Sun X4150 for Voice based application.
The solution was based on SUN Blade 6000 Server with 6 X T6300 Sparc Blades and 1 X X6220 Blades and the Storage on Sun NAS Storagetek 5320.
Qmatic has been a pioneer in the queuing business for more than 30 years. They basically invented the industry and are the leading Customer Flow Management company in the world.